EXPERTS IN LOSS PREVENTION AND CUSTOMER SERVICE
Offering retail security services across more than 50 million square feet of diverse retail and shopping mall security environments, the Securability Protection Retail Security Program is designed to enhance the guest experience while minimizing risks. As one of the leading security guard companies in Victoria, Calgary, and Duncan, Securability Protection provides trained professionals who understand the balance between maintaining security and delivering excellent customer service.
Our top-tier training equips security personnel with strong knowledge in customer service and first aid, customizable to your specific needs. Whether you're managing a local retail store in Victoria, a large shopping centre in Calgary, or overseeing mall operations in Duncan, our team delivers tailored retail security solutions.
Focused on achieving results, our programs uphold the highest training standards and connect clients with top-tier experts in retail security and shopping mall security—a true distinction of a Securability Protection partnership.
CUSTOMER-ORIENTED FOCUS FOR SECURITY
Securability Protection carefully selects and trains our retail security officers with your site in mind—from the application process to in-class training and the first patrol. Our rigorous employment screening prioritizes customer service and professionalism, ensuring we provide trusted shopping mall security across Victoria, Calgary, and Duncan.
Combined with superior safety training and high deportment standards, our retail security and loss prevention officers are fully equipped to serve as the finest representatives of your retail or shopping environment. Armed with these tools—and a commitment to public engagement—our officers uphold a high standard of service by escorting customers, opening doors, and creating a safe, welcoming shopping atmosphere.
TRAINING THAT LEADS TO A BETTER RETAIL SECURITY PROGRAM
Our commitment to quality staffing is reinforced by our understanding that every shopping mall security program requires tailored solutions to enhance safety and service—especially across unique sites in Victoria, Calgary, and Duncan.
Our comprehensive training supports a safe, secure, and welcoming environment that meets the needs of property management, tenants, and shoppers alike.
Essential Training:
- Enhancing your brand and customer experience
- Industry-leading training for retail security
- First aid and conflict management training
Advanced Training:
With rising social challenges like homelessness and addiction, we deliver additional training where appropriate, including:
- Defensive tactics training
- Crisis intervention training
- Mental health awareness training
In high-pressure environments, our retail security and shopping mall security teams are equipped with duty belts, body armour, and patrol boots to ensure readiness and safety across Victoria, Calgary, and Duncan.